FAQs & Troubleshooting
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HL-8050N
135 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Download a file from the "Downloads" section and save it to Windows 8 computer.
3.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
4.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
5.
The printer status is Offline or Paused.
6.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
7.
I'm using Windows®. I want to change the paper tray and paper size settings. Do I change these things on the printer's front panel, or in the driver? If I change the setting in the driver, will the printer's front/control panel setting be used?
8.
Cannot print after a Windows 10 update (June 2020)
9.
I cannot save a file downloaded from the Brother support website (For Windows)
10.
Delete print jobs from the print queue.
11.
When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
12.
Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
13.
How do I install the Optional Tray Unit?
14.
Can I print from or scan to Android™ Smartphone?
15.
Can I use non-Brother or third party supplies with the Brother machine?
16.
"JAM B" error appears on the LCD. What should I do?
17.
How do I install the Offset Catch Tray?
18.
What is the recommended paper?
19.
A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
20.
How can I know how many pages the printer has printed?
21.
How do I change the print server password?
22.
What is the password for the print server when connected to a network? What is the user name and password for web browser access?
23.
I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
24.
"JAM E" error appears on the LCD. What should I do?
25.
What is the printable area per page?
26.
The paper is creased.
27.
What is the Network Shared printing?
28.
I cannot install Brother drivers on Debian 10 or later (Linux)
29.
The downloaded driver's name is different from my machine's name. (Linux)
30.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)