FAQs & Troubleshooting
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HL-2700CN
138 Results
1.
The printer status is Offline or Paused.
2.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
4.
Change the printer driver settings (Windows/macOS)
5.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
6.
What can happen if the wrong paper is used in your machine.
7.
I cannot save a file downloaded from the Brother support website (For Windows)
8.
Does the optional lower tray unit handle legal size paper?
9.
Can I use non-Brother or third party supplies with the Brother machine?
10.
"JAM B" error appears on the LCD. What should I do?
11.
I cannot install Brother drivers on Debian 10 or later (Linux)
12.
"JAM A1" / "JAM A2" error appears on the LCD. What should I do?
13.
What is the recommended paper?
14.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
15.
What driver package format is supported by my Linux distribution?
16.
Cannot print after a Windows 10 update (June 2020)
17.
Can I print from and scan to iPhone, iPod touch and iPad?
18.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
19.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
20.
Printouts have wrinkles or creases.
21.
I'm using Windows®. I want to change the paper tray and paper size settings. Do I change these things on the printer's front panel, or in the driver? If I change the setting in the driver, will the printer's front/control panel setting be used?
22.
What is the BRAdmin Professional software used for?
23.
Delete print jobs from the print queue.
24.
What kind of paper can I use?
25.
"JAM D" error appears on the LCD. What should I do?
26.
"JAM C" error appears on the LCD. What should I do?
27.
The driver installation finished successfully but I cannot print. (Linux)
28.
I cannot print from my computer via network. (For Windows)
29.
When I print images, the quality is not good (Linux)
30.
How to identify your Operating System (OS).