FAQs & Troubleshooting
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SDX1200
339 Results
1. 10/06/2025
Introducing the Brother Artspira application
2. 09/05/2025
What should I do if I Cannot Connect My Machine to the Wireless Network?
3. 02/05/2025
Support OS Information for CanvasWorkspace
4. 07/03/2025
How do I Create the Cutting Data (Scan to Cut Data) ?
5. 28/01/2025
How to connect your machine and transfer data to Artspira
6. 28/01/2025
M4345001 appears on the Artspira app screen.
7. 28/01/2025
There is no machine that can be transferred
8. 28/01/2025
M4341001 appears on the Artspira app screen.
9. 23/01/2025
How to register Your Machine with CanvasWorkspace
10. 23/01/2025
What should I do if the desired network SSID is not displayed when setting up the wireless network using the Setup Wizard?
11. 23/01/2025
How to connect my machine to a wireless network using the Setup Wizard
12. 24/12/2024
Support appli version and OS version about ScanNCut Link for Adobe® Illustrator®
13. 30/08/2024
List of Error Messages for Artspira app (M#######/E#####)
14. 30/08/2024
List of Error Messages for CanvasWorkspace (E##### / N#####)
15. 30/08/2024
List of Error Messages for CanvasWorkspace (Others)
16. 23/08/2024
What is the Difference between "Pen Holder", "Universal Pen Holder" and "Small Barrel Pen Holder"?
17. 06/06/2024
The Material to be Cut is Not Cleanly Cut with the Roll Feeder.
18. 06/02/2024
I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
19. 11/12/2023
E92001 appears on the Artspira app screen.
20. 28/08/2023
E96001 appears on the Artspira app screen.
21. 28/08/2023
M5613201 appears on the Artspira app screen.
22. 28/08/2023
M5612301 appears on the Artspira app screen.
23. 23/06/2023
M1332002 appears on the Artspira app screen.
24. 16/01/2023
Can character patterns using a TrueType font be cut (or drawn)?
25. 26/09/2022
Data cannot be saved to a USB flash drive
26. 26/09/2022
Data cannot be saved to the machine
27. 26/09/2022
The pattern transferred from the Artspira app does not appear on the screen of the machine
28. 26/09/2022
[Cutting machine users] The button on the upper right in the screen of "Retrieve Data" is not available
29. 26/09/2022
After selecting data, "Downloading" is displayed and the screen does not change to the next screen
30. 26/09/2022
Multiple data cannot be transferred to the machine at once