FAQs & Troubleshooting
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FAX-878
35 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Can I connect my External Answering Device in another room and still receive faxes?
3.
How do I set up a answering machine (TAD) to work on the same line as the fax?
4.
How does the "FAX/TEL" Mode work?
5.
How can I clear the "PAPER JAM" error message?
6.
What does "NG" on the Transmission Verification Report mean?
7.
How do I clean the print head?
8.
Do I need a telephone line to send and receive faxes with my Brother machine?
9.
Can I print from and scan to iPhone, iPod touch and iPad?
10.
"DOCUMENT JAM" error appears on the LCD. What should I do?
11.
Can an External Answering Device(TAD) be used instead of the built-in one?
12.
What is Distinctive Ring and how do I program it?
13.
Can I confirm that the FAX was sent correctly?
14.
My Brother machine has no power.
15.
I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
16.
How do I print the received faxes that are stored in memory? (Fax Storage)
17.
When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
18.
Why are my sent faxes always received with a black vertical line down the page?
19.
I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
20.
What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
21.
How do I program the date and time?
22.
How do I improve the copy or fax quality?
23.
When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
24.
My FAX/MFC will not Dial. Why?
25.
How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
26.
Can I print a report that will show a listing of faxes I sent and received?
27.
I am experiencing problems sending a fax, what can I do?
28.
How do I clean the Scanner to improve the copy or fax quality?
29.
Can I print from or scan to Android™ Smartphone?
30.
I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?