FAQs & Troubleshooting
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DCP-J140W
259 Results
1.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
2.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
3.
No Ink Cartridge
4.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
5.
What is Brother iPrint&Scan?
6.
The printer status is Offline or Paused.
7.
Protect your Brother machine against unauthorised access over the network
8.
Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
9.
What is the BRAdmin Professional software used for?
10.
Paper Jam
11.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
12.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
13.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
14.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
15.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
16.
Ink Absorber Full
17.
Unable to Print 3X
18.
Low Temperature
19.
Can I print from or scan to Android™ Smartphone?
20.
No Paper Fed
21.
Cover is Open
22.
One or more of my colors are not printing (blank).
23.
Load paper in the paper tray
24.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
25.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
26.
I still receive the error message "Paper Jam" after I removed the jammed paper.
27.
Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
28.
Unable to Scan AX
29.
Unable to Print 7X
30.
High Temperature