FAQs & Troubleshooting
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DCP-J100
182 Results
31.
Change the printer driver settings (Windows/macOS)
32.
Unable to Print XX
33.
When I print, the pages are smudged with ink.
34.
Improve poor print quality.
35.
I'm using Macintosh. What is the PreScan option used for?
36.
The edge of glossy paper is smudged.
37.
Scan and save a document in PDF format for Windows (Scan to File)
38.
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
39.
Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
40.
Where can I find my Brother machine's serial number?
41.
Can I print from and scan to iPhone, iPod touch and iPad?
42.
Scan a document from a Windows Vista application
43.
Delete print jobs from the print queue.
44.
Install the built-in drivers (For Windows 8 and Windows 10)
45.
I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
46.
A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
47.
Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
48.
I cannot print from my computer via USB.
49.
No Ink Cartridge
50.
Wrong Paper Size
51.
Can third party ink be used to refill the ink cartridges?
52.
Make a two-sided copy. (Duplex)
53.
Glossy Paper does not feed correctly.
54.
Where is the USB port on the machine?
55.
Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
56.
Print on both sides of the page? (Manual 2-sided/Duplex Printing)
57.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
58.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
59.
Printing result in Windows Photo Viewer is light.
60.
Scan a document and save the scanned image to a folder on a local or network hard disk (For Windows)