FAQs & Troubleshooting
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DCP-9010CN
266 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
4.
Print on plain paper or bond paper from the Manual feed slot
5.
The printer status is Offline or Paused.
6.
Scan and save a document in PDF format (Scan to File)
7.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
8.
Scan multiple pages into one file instead of each scan being saved as a separate file.
9.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
10.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
11.
How to identify your Operating System (OS).
12.
The paper is skewed when it's printed.
13.
I cannot find some option in the Printing preferences. (For Windows)
14.
What is Brother iPrint&Scan?
15.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
16.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
17.
Can I print from and scan to iPhone, iPod touch and iPad?
18.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
19.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
20.
Can I use AirPrint with my Brother machine?
21.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
22.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
23.
What is the recommended paper?
24.
Install additional memory.
25.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
26.
Adjust color settings by using the custom setting in the printer driver
27.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
28.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
29.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
30.
Replace Toner