FAQs & Troubleshooting
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DCP-7040
175 Results
1.
Scan and save a document in PDF format (Scan to File)
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
Can I use AirPrint with my Brother machine?
4.
How do I clean white or black spots on printed documents?
5.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
6.
What is the recommended paper?
7.
Can I print from and scan to iPhone, iPod touch and iPad?
8.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
9.
How to identify your Operating System (OS).
10.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
11.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
12.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
13.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
14.
Change the printer driver settings (Windows/macOS)
15.
The paper is skewed when it's printed.
16.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
17.
When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
18.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
19.
When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
20.
How do I clear paper jams inside the drum unit and toner cartridge assembly?
21.
I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
22.
What driver package format is supported by my Linux distribution?
23.
How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
24.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
25.
When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
26.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
27.
I cannot scan via USB. (Mac OS X)
28.
I am using Windows. When I print a document, the printed page is blank. What should I do?
29.
Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
30.
Is my Brother machine compatible with Windows Vista?