FAQs & Troubleshooting
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DCP-135C
190 Results
1.
Scan and save a document in PDF format (Scan to File)
2.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
3.
How do I clear Machine Error 46?
4.
How do I clear the message "PAPER JAM" from the display?
5.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
6.
How do I load paper?
7.
I cannot print from my computer via USB.
8.
Change the printer driver settings (Windows/macOS)
9.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
10.
Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
11.
Which E-mail packages are compatible with ControlCenter3?
12.
Can third party ink be used to refill the ink cartridges?
13.
What driver package format is supported by my Linux distribution?
14.
Pre-Required Procedures (Linux)
15.
Locate files scanned with ControlCenter2 (For Macintosh)
16.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
17.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
18.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
19.
One or more of my colors are not printing (blank). What can I do?
20.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
21.
Where is the USB port on the machine?
22.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
23.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
24.
Can I print from and scan to iPhone, iPod touch and iPad?
25.
Scan multiple pages into one file instead of each scan being saved as a separate file.
26.
How do I load 10 x 15 Glossy paper into my machine?
27.
Can I print using only the black ink cartridge when the Color cartridges have run out?
28.
Where can I get FaceFilter Studio and what can I do with this application?
29.
I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
30.
Change the user interface of ControlCenter3