FAQs & Troubleshooting
Popular |
DCP-120C
207 Results
1.
Can I print from and scan to iPhone, iPod touch and iPad?
2.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
3.
I'm using Macintosh®. What are the settings in the Scanner window used for?
4.
I cannot install Brother drivers on Debian 10 or later (Linux)
5.
Can I print from or scan to Android™ Smartphone?
6.
Why can't I print when an ink cartridge is empty?
7.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
8.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
9.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
10.
Scan and save a document in PDF format (Scan to File)
11.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
12.
The keys on the control panel do not respond.
13.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
14.
Open the "Scanners and Cameras" and Properties.
15.
Large characters are printed incorrectly. (Linux)
16.
How to identify your Operating System (OS).
17.
What kind of Media Adapter can I use?
18.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
19.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
20.
I'm using Macintosh. What is the PreScan option used for?
21.
What driver package format is supported by my Linux distribution?
22.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
23.
The driver installation finished successfully but I cannot print. (Linux)
24.
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
25.
Windows 10 Support Information
26.
The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
27.
I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
28.
Where is the full User's Guide? I can't find enough information in the paper manual.
29.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
30.
Paper size settings are unavailable when I print from OpenOffice (Linux)