FAQs & Troubleshooting
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39 Results
1.
Your Brother machine cannot scan. / Scanning has stopped.
2.
(Video) Replace the Roller Kit
3.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
4.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
5.
Download a file from the "Downloads" section and save it to Windows 8 computer.
6.
Where can I download Brother iPrint&Scan application for Mac?
7.
The scanning speed is slow when scanning from my machine. (Windows)
8.
What is the default password for my Brother machine?
9.
Wireless setup is requesting a WPS PIN to complete the setup
10.
Wireless LAN Error Codes
11.
How to identify your Operating System (OS).
12.
Check your machine's IP Address or Node Name
13.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
14.
Change the brscan5 scan settings using XSane (Linux)
15.
I cannot install Brother drivers on Debian 10 or later (Linux)
16.
Access Web Based Management
17.
I cannot save a file downloaded from the Brother support website (For Windows)
18.
Important points you need to confirm before configuring your Brother machine for a wireless network.
19.
Discover the MAC address of the Brother network card
20.
Uninstall the drivers. (macOS 13 or greater)
21.
Reset the Network Settings to Factory Default
22.
A security warning appears when accessing Web Based Management via HTTPS.
23.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
24.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
25.
Set up your Brother machine on a wireless network. (Windows/macOS)
26.
Uninstall the drivers. (macOS 10.14 - macOS 12)
27.
My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
28.
I cannot install the scanner driver in Ubuntu 21.04. (Linux)
29.
When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
30.
Configure the Scan to Email Feature (Linux)