FAQs & Troubleshooting
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ADS-1600W
110 Results
31. 29/01/2019
Uninstall Scan-key-tool. (Linux)
32. 20/12/2018
When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
33. 19/09/2018
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
34. 05/03/2018
"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
35. 08/09/2017
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
36. 07/04/2017
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
37. 08/09/2016
Setting up the Web icon (Brother Web Connect) function.
38. 15/07/2016
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
39. 13/06/2016
Other Error (Other Error)
40. 28/04/2016
What is Brother Web Connect?
41. 25/03/2016
When I try to scan the document, the scanner application crashes. (OS X 10.11)
42. 25/03/2016
Download a file from the "Downloads" section and save it to Windows 8 computer.
43. 25/03/2016
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
44. 25/03/2016
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
45. 25/03/2016
A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
46. 25/03/2016
Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
47. 25/03/2016
Can I print from or scan to Android™ Smartphone?
48. 02/02/2016
I cannot complete the Brother Software installation because it stops when a screen for connecting the cable appears (Windows).
49. 06/01/2016
Windows 10 Support Information
50. 18/11/2015
On my Brother machine I selected "Scan to Network" using the control panel or SCAN key, but I cannot find my Macintosh.
51. 10/09/2015
Load Documents
52. 10/09/2015
The Brother software cannot be installed.
53. 10/09/2015
Cannot save the settings in Remote Setup or Web Based Management.
54. 10/09/2015
A plastic card error occurs.
55. 09/09/2015
Cannot find the Nuance serial number to install Nuance PDF Converter Professional 8.
56. 09/09/2015
A page that is not a blank page is skipped.
57. 09/09/2015
Do not insert card
58. 09/09/2015
Card Jam
59. 09/09/2015
My Brother machine doesn't feed a card for scanning.
60. 09/09/2015
Cannot install software. (Windows users only)