FAQs & Troubleshooting
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MFC-5100C
143 Results
61.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
62.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
63.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
64.
When I share a FAX/ DCP/ MFC via a Windows® XP PC, the machine prints garbage characters. What can I do?
65.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
66.
I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
67.
Windows 10 Support Information
68.
Open the Control Panel (For Windows)
69.
The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
70.
Windows 7 Support Information
71.
Is my Brother machine compatible with third party print servers?
72.
I cannot scan via USB. (Mac OS X)
73.
Scan a document from the Windows Vista Photo Gallery
74.
When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
75.
When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
76.
Scan an image and insert it in a Windows XP application
77.
Scan a document in Windows 8 and Windows 10.
78.
Scan a document from a Windows Vista application
79.
Scan a document from a Windows XP application
80.
How can I clear the "INK EMPTY" message?
81.
How do I print the received faxes that are stored in memory? (Fax Storage)
82.
I am using Windows XP. I downloaded the WHQL certified driver for Parallel from the Web. How do I install it?
83.
I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?
84.
How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
85.
The white horizontal stripes appears on the printed image from the PaperPort® software What can I do?
86.
Where can I find the serial number for my unit?
87.
How do I clear the message "MFC is Busy" or "Connect Failure"?
88.
How do I clean the Scanner to improve the copy or fax quality?
89.
I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
90.
How can I re-install the drivers?