FAQs & Troubleshooting
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MFC-5100C
143 Results
31.
When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
32.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
33.
I'm using Windows® NT4/ 2000 and Windows® XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
34.
I'm using Windows®. Print speed is too slow. What can I do?
35.
I'm using Macintosh®. What are the settings in the Scanner window used for?
36.
Cannot print after a Windows 10 update (June 2020)
37.
I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
38.
How can I remove horizontal white lines and other flaws from documents printed on my Fax/MFC?
39.
The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
40.
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
41.
I am experiencing problems sending a fax, what can I do?
42.
How do I replace the Ink Cartridge?
43.
I'm using Windows XP. When I try to install PaperPort® 8.0, I get an error message "PaperPort Setup Wizard Terminated". I can find PaperPort® 8.0 in "Add or Remove Programs", however I can't remove it. What can I do?
44.
Delete print jobs from the print queue.
45.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
46.
How to identify your Operating System (OS).
47.
A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
48.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 - 10.8)
49.
Change the printer driver settings (Windows/macOS)
50.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
51.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
52.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
53.
Functions supported in the Windows 7 built-in drivers
54.
Windows 7 Support Information
55.
I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?
56.
Can I print using only the black ink cartridge when the Color cartridges have run out?
57.
How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
58.
Scan a document in Windows 8 and Windows 10.
59.
Why does my computer become unresponsive when using the USB interface to connect the Brother machine?
60.
Can I print a report that will show a listing of faxes I sent and received?