FAQs & Troubleshooting
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105 Results
31. 06/07/2020
Scan using XSane or GIMP (Linux)
32. 06/07/2020
Important points for specifying the scan area (Linux)
33. 06/07/2020
What driver package format is supported by my Linux distribution?
34. 02/06/2020
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
35. 06/04/2020
Delete a network scanner entry. (Linux)
36. 30/10/2019
Scan from the Brother iPrint&Scan application using Windows Phone.
37. 29/10/2019
Pre-Required Procedures (Linux)
38. 21/03/2019
Printing/ Scanning with a mobile device
39. 29/01/2019
Command List of brscan. (Linux)
40. 29/01/2019
Uninstall the scanner driver. (Linux)
41. 29/01/2019
Uninstall Scan-key-tool. (Linux)
42. 20/12/2018
When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
43. 03/10/2018
Important points you need to confirm before configuring your Brother machine for a wireless network.
44. 19/09/2018
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
45. 10/08/2018
I'm using Mac OS X 10.7.x or greater. The network scanning feature does not work when using the SCAN key or the control panel of my Brother machine.
46. 06/08/2018
Verify the Brother machine connected to the Wireless Network (For Macintosh)
47. 06/08/2018
I get a TS error when trying to scan on a wireless network.
48. 03/08/2018
I cannot connect my machine to the wireless network.
49. 02/08/2018
Configure the Brother machine for a wireless network with a USB cable using the Wireless setup wizard on the Brother installer application
50. 02/08/2018
Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup or AOSS™)
51. 30/07/2018
I cannot scan from my computer via network. (For Windows)
52. 04/06/2018
What is Brother iPrint&Scan?
53. 05/03/2018
"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
54. 25/01/2018
I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address. Since our provider requires an authentication for the SMTP server, I am not able to use this function anymore.
55. 27/10/2017
The BRAdmin Professional software is not able to locate the Brother machine on my network.
56. 08/09/2017
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
57. 07/04/2017
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
58. 08/09/2016
Setting up the Web icon (Brother Web Connect) function.
59. 28/04/2016
What is Brother Web Connect?
60. 25/03/2016
When I try to scan the document, the scanner application crashes. (OS X 10.11)