MFC-J2310 FAQs & Troubleshooting MFC-J2310 Not your product? Sort by: Updated Date Popularity 2 Results 1. 27/02/2015 Paper Jam (With Video Instructions) 2. 10/10/2012 I still receive the error message "Paper Jam" after I removed the jammed paper. Paper Feed / Paper Jam FAQs & Troubleshooting