FAQs & Troubleshooting
Latest |
PJ-773
116 Results
31. 06/12/2023
The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
32. 06/12/2023
The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
33. 06/12/2023
The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
34. 06/02/2023
I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
35. 04/12/2023
Where can I find my Brother printer's serial number?
36. 01/10/2023
Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
37. 12/05/2022
Printing from an Android™ device
38. 12/05/2022
What kinds of software are available for this printer?
39. 10/21/2022
Using Web Based Management
40. 06/28/2022
How to install Brother software on a computer not connected to the Internet
41. 05/09/2022
How can I stop the printer from automatically feeding roll paper after printing? (for Windows)
42. 05/02/2022
The latest printer driver was successfully installed, but the driver did not update correctly.
43. 05/02/2022
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
44. 04/19/2022
Installing a CA certificate
45. 04/18/2022
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
46. 04/11/2022
Install BRAdmin Professional 3
47. 03/31/2022
The side margins are incorrect.
48. 03/31/2022
How to delete the registry information and files related to the printer driver
49. 03/28/2022
I connected multiple printers of the same model to one computer but can only print from one of them.
50. 03/28/2022
I cannot save a file downloaded from the Brother support website (For Windows)
51. 12/15/2021
I cannot connect my printer to a Windows 11 computer via USB.
52. 12/09/2021
How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
53. 12/09/2021
Using the Printer Setting Tool (for Windows)
54. 12/09/2021
How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
55. 12/09/2021
How do I transfer label templates with P-touch Transfer Express?
56. 10/08/2021
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
57. 06/25/2021
Using the Communication Settings (for Windows)
58. 01/06/2021
How do I disable broadcasting the printer to AirPrint-compatible devices?
59. 12/24/2020
Printing from an Apple device (iPad, iPhone, iPod touch, etc.)
60. 11/26/2020
How do I clean the platen roller?