FAQs & Troubleshooting
Popular |
PJ-773
124 Results
1.
How do I connect my printer via Wi-Fi®?
2.
Printing from an Apple device (iPad, iPhone, iPod touch, etc.)
3.
Installing the software
4.
What iOS mobile application can I use?
5.
Using the Communication Settings (for Windows)
6.
Using the Printer Setting Tool (for Mac)
7.
The latest printer driver was successfully installed, but the driver did not update correctly.
8.
P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
9.
The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
10.
How do I turn the printer off?
11.
I cannot save a file downloaded from the Brother support website (For Windows)
12.
I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
13.
Uninstalling the printer drivers (Linux®)
14.
I turn my printer on but cannot print even though I have already paired the printer with my mobile device using Bluetooth® or connected my device to the same wireless network.
15.
I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
16.
How do I clean the platen roller?
17.
Paper does not move through the printer even though the motor is running.
18.
How to identify your Operating System (OS) for Windows or Mac
19.
Printing from a Windows PC or Mac
20.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
21.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
22.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
23.
The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
24.
Using Web Based Management
25.
Using the Device Settings (for Windows)
26.
I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
27.
I connected multiple printers of the same model to one computer but can only print from one of them.
28.
What is the Label List? (P-touch Editor 5.x for Windows)
29.
Where can I find my Brother printer's serial number?
30.
How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)