FAQs & Troubleshooting
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PDS-6000
62 Results
1. 02/27/2024
I cannot install the scanner drivers.
2. 12/13/2022
How to identify your Operating System (OS).
3. 09/13/2022
Change the image settings. (Using DS Capture)
4. 08/22/2022
Configure the Scan to Email Feature (Linux)
5. 06/23/2022
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
6. 03/24/2022
I cannot save a file downloaded from the Brother support website (For Windows)
7. 10/12/2021
I cannot install Brother drivers on Debian 10 or later (Linux)
8. 07/06/2020
Scan using XSane or GIMP (Linux)
9. 07/06/2020
Important points for specifying the scan area (Linux)
10. 07/06/2020
What driver package format is supported by my Linux distribution?
11. 06/02/2020
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
12. 04/06/2020
Delete a network scanner entry. (Linux)
13. 10/29/2019
Pre-Required Procedures (Linux)
14. 01/29/2019
Command List of brscan. (Linux)
15. 01/29/2019
Uninstall the scanner driver. (Linux)
16. 01/29/2019
Uninstall Scan-key-tool. (Linux)
17. 12/17/2018
The scanned documents are put into the incorrect order. (macOS)
18. 10/23/2018
My computer cannot find or is not recognizing the scanner when using a USB 2.0 port.
19. 10/15/2018
The file size is too large.
20. 10/15/2018
The scan speed is too slow.
21. 04/07/2017
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
22. 09/22/2016
The rollers are worn.
23. 07/29/2016
Change the paper settings. (Using DS Capture)
24. 04/28/2016
error 20392 - Scanner not responding, check card, power, and cable.
25. 03/25/2016
Download a file from the "Downloads" section and save it to Windows 8 computer.
26. 09/09/2015
A page that is not a blank page is skipped.
27. 09/09/2015
TWAIN errors appear when starting to scan. (Macintosh)
28. 09/09/2015
TWAIN or WIA errors appear when starting to scan. (Windows)
29. 04/08/2015
"Multifeed" or "Multifeed is detected."
30. 04/07/2015
Cannot find the scanner.