FAQs & Troubleshooting
Popular |
PDS-6000
62 Results
1.
Cannot use my scanner connection the USB hub.
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
"Document Jam/too Long" or "A document is jammed in the ADF."
4.
How to identify your Operating System (OS).
5.
Delete a network scanner entry. (Linux)
6.
Bleed-through is seen in the scanned image.
7.
TWAIN errors appear when starting to scan. (Macintosh)
8.
Replace Roller
9.
Command List of brscan. (Linux)
10.
My computer cannot find or is not recognizing the scanner when using a USB 2.0 port.
11.
What driver package format is supported by my Linux distribution?
12.
The scanned documents are put into the incorrect order. (macOS)
13.
error 20392 - Scanner not responding, check card, power, and cable.
14.
Cannot find the scanner.
15.
When I click "Scan" in my scanning software, an error message appears: "Cannot find the scanner" or "Operation system error".
16.
White vertical lines or white stripes appear on the scanned image.
17.
Change the paper settings. (Using DS Capture)
18.
The scan quality is poor.
19.
USB R/W test error
20.
"Multifeed" or "Multifeed is detected."
21.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
22.
Scan using XSane or GIMP (Linux)
23.
Uninstall the scanner driver. (Linux)
24.
Pre-Required Procedures (Linux)
25.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
26.
Unknown error.
27.
No document in ADF.
28.
ADF AFE R/W test error
29.
TWAIN or WIA errors appear when starting to scan. (Windows)
30.
The file size is too large.