1. 10/23/2018

My computer cannot find or is not recognizing the scanner when using a USB 2.0 port.

2. 04/07/2017

I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)

3. 09/09/2015

TWAIN errors appear when starting to scan. (Macintosh)

4. 09/09/2015

TWAIN or WIA errors appear when starting to scan. (Windows)

5. 04/07/2015

Cannot find the scanner.

6. 04/06/2015

Unknown error.

7. 04/06/2015

No document in ADF.

8. 04/06/2015

Do not open the ADF cover when scanning.

9. 04/06/2015

When I click "Scan" in my scanning software, an error message appears: "Cannot find the scanner" or "Operation system error".

10. 04/06/2015

My scanner is connected but it will not feed my document or do anything else.

11. 06/24/2013

Cannot use my scanner connection the USB hub.