FAQs & Troubleshooting
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MFC-J825DW
392 Results
1.
Print using only the black ink cartridge when the Color cartridges have run out.
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
4.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
5.
Paper Jam
6.
The printer status is Offline or Paused.
7.
Easy Scan to E-mail
8.
Change the printer driver settings (Windows/macOS)
9.
Scan multiple pages into one file instead of each scan being saved as a separate file.
10.
Store a Speed Dial number from my Brother machine's Caller ID History.
11.
Replace Ink
12.
Load envelopes into my machine
13.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
14.
Connect your Brother machine to your mobile device via a wireless router or access point.
15.
What is Brother iPrint&Scan?
16.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
17.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
18.
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
19.
Can I print from or scan to Android™ Smartphone?
20.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
21.
Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
22.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
23.
Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
24.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
25.
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
26.
Combine multiple scanned documents into a single file with PaperPort™
27.
Download a file from the "Downloads" section and save it to Windows 8 computer.
28.
Printing/ Scanning with a mobile device
29.
Print a web page from iPrint&Scan when using an Android™ mobile device.
30.
I still receive the error message "Paper Jam" after I removed the jammed paper.