FAQs & Troubleshooting
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MFC-J415W
321 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
4.
I cannot install Brother drivers on Debian 10 or later (Linux)
5.
Scan from the Brother iPrint&Scan application using Windows Phone.
6.
I am unable to change my Brother machine's Receive Mode.
7.
Cover is Open
8.
How do I know which receive mode to select?
9.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
10.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
11.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
12.
Configure a cover page for PC-FAX.
13.
Scan and save a document in PDF format (Scan to File)
14.
Print using only the black ink cartridge when the Color cartridges have run out.
15.
Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
16.
Replace Ink
17.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)
18.
Load paper in the paper tray
19.
What is the maximum number of recipients when broadcasting a fax?
20.
I cannot send a fax using PC-FAX (Windows 10)
21.
I am having an issue receiving faxes.
22.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
23.
How do I know which side up my photo paper should be in the tray?
24.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
25.
One or more of my colors are not printing (blank). What can I do?
26.
When I print, the pages are smudged with ink. What should I do?
27.
I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
28.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
29.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
30.
What is the Network Shared printing?