FAQs & Troubleshooting
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MFC-J3930DW
328 Results
1. 01/08/2021
How do I print since Google Cloud Print is discontinued?
2. 01/06/2021
I cannot print or scan via USB on Ubuntu 20.04 or later or on its derivative (Linux)
3. 12/29/2020
Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
4. 12/29/2020
Scan a document in OS X 10.8/macOS 10.12 - 10.15.
5. 12/24/2020
Configure Public Mode for Secure Function Lock 3.0
6. 12/24/2020
Printing/ Scanning with the Cloud
7. 12/24/2020
Printing/ Scanning with a mobile device
8. 12/24/2020
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
9. 12/22/2020
I cannot install Brother drivers on Debian 10 (Linux)
10. 12/18/2020
I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
11. 12/18/2020
How to identify your Operating System (OS).
12. 12/17/2020
The printer status is Offline or Paused.
13. 12/17/2020
Uninstall the drivers. (Mac OS X 10.6 or greater)
14. 11/25/2020
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
15. 11/16/2020
I cannot print from Google Cloud Print™.
16. 11/11/2020
Easy Scan to E-mail
17. 10/30/2020
Set up your Brother machine on a wireless network.
18. 10/22/2020
Use Mopria® Print Service (MPS) with my Brother machine
19. 10/02/2020
I cannot print on a wireless (Wi-Fi) network (Windows)
20. 09/14/2020
Unusable Device
21. 09/14/2020
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
22. 08/19/2020
When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.
23. 07/27/2020
The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
24. 07/16/2020
Cannot print after a Windows 10 update (June 2020)
25. 07/16/2020
Updating my machine's firmware using the "Firmware Update" menu or Brother iPrint&Scan results in an error.
26. 07/09/2020
Configure and use PC-FAX (CUPS) (Linux)
27. 07/09/2020
Send a fax using PC-FAX with LPD/LPRng (Linux)
28. 07/08/2020
Configure the Scan to Email Feature (Linux)
29. 07/08/2020
Configure and use the Scan Key Tool (Linux)
30. 07/06/2020
What is the difference between the PC-FAX sending driver and the FAX modem driver?