FAQs & Troubleshooting
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MFC-J3720
241 Results
1.
Where is the USB port on the machine?
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
Load paper in the paper tray #2
4.
(Video) Install the ink cartridges
5.
One or more of my colors are not printing (blank).
6.
(Video) Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM (Windows)
7.
What is Brother iPrint&Scan?
8.
Can I print from or scan to Android™ Smartphone?
9.
(Video) Unpack the machine
10.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
11.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
12.
Print using only the black ink cartridge when the Color cartridges have run out.
13.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
14.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
15.
Can I print from and scan to iPhone, iPod touch and iPad?
16.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
17.
Paper Jam
18.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
19.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
20.
Cover is Open
21.
(Video) Connect the telephone line and power cord
22.
After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
23.
Scan a document and save the scanned image to a folder on a local or network hard disk
24.
My Brother machine has no power.
25.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
26.
(Video) Load plain Letter/A4 paper
27.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
28.
Delete print jobs from the print queue.
29.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
30.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.