FAQs & Troubleshooting
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MFC-8910DW
363 Results
1.
The printer status is Offline or Paused.
2.
Replace Drum
3.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
4.
Replace Toner
5.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
6.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
7.
Duplex (two-sided) scan
8.
Black toner marks across the page
9.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
10.
I cannot install Brother drivers on Debian 10 or later (Linux)
11.
Wrinkles or creases
12.
White lines down the page
13.
White lines across the page
14.
Page skewed
15.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
16.
I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
17.
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
18.
Document Jam
19.
Jam Duplex
20.
Can I print from and scan to iPhone, iPod touch and iPad?
21.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
22.
Pre-Required Procedures (Linux)
23.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
24.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
25.
I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
26.
Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
27.
Jam Rear
28.
Jam Tray 1 / Jam Tray 2
29.
Black lines down the page
30.
When I try to scan the document, the scanner application crashes. (OS X 10.11)