FAQs & Troubleshooting
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MFC-8910DW
363 Results
1.
The printer status is Offline or Paused.
2.
Document Jam
3.
Replace Drum
4.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
5.
I cannot install Brother drivers on Debian 10 or later (Linux)
6.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
7.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
8.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
9.
Jam Tray 1 / Jam Tray 2
10.
Replace Toner
11.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
12.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
13.
Duplex (two-sided) scan
14.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
15.
I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
16.
I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
17.
Curled or wavy
18.
Page skewed
19.
Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
20.
Can I print from and scan to iPhone, iPod touch and iPad?
21.
No Toner
22.
When I send a fax from the machine, an error "not register." or "not registered." is displayed.
23.
Install extra memory
24.
Pre-Required Procedures (Linux)
25.
Replace Laser
26.
Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
27.
Jam Duplex
28.
Jam Rear
29.
Black toner marks across the page
30.
Turn the Toner Save mode on or off