FAQs & Troubleshooting
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MFC-7860DW
348 Results
1.
REPLACE DRUM
2.
Replace Toner
3.
Enable the Brother machine's network interface.
4.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
5.
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
6.
MANUAL FEED
7.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
8.
Wireless setup is requesting a WPS PIN to complete the setup
9.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
10.
Reset the network settings to the factory default (video instructions available)
11.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
12.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
13.
Can I print from or scan to Android™ Smartphone?
14.
Setup and use Brother PC-FAX receiving
15.
Clean the drum unit
16.
Page skewed
17.
Check Connection
18.
I cannot print using my Brother machine on a wireless network (Windows)
19.
What is Brother iPrint&Scan?
20.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
21.
Poor fixing
22.
Document Jam
23.
Jam Rear
24.
Set up your Brother machine on a wireless network.
25.
Protect your Brother machine against unauthorised access over the network
26.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
27.
What is Toner Continue Mode?
28.
What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
29.
I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
30.
Curled