FAQs & Troubleshooting
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MFC-5860CN
282 Results
1.
One or more of my colors are not printing (blank). What can I do?
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
Can I print from and scan to iPhone, iPod touch and iPad?
4.
How do I load paper in paper tray#2?
5.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
6.
Pre-Required Procedures (Linux)
7.
Scan and save a document in PDF format (Scan to File)
8.
ControlCenter3 displays a blank screen at startup (Windows)
9.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
10.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
11.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
12.
The printer status is Offline or Paused.
13.
Can I use voice mail on the same line as my Brother machine?
14.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
15.
Download a file from the "Downloads" section and save it to Windows 8 computer.
16.
Change the printer driver settings (Windows/macOS)
17.
What driver package format is supported by my Linux distribution?
18.
Can I print from or scan to Android™ Smartphone?
19.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
20.
How do I clear Machine Error 46?
21.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
22.
I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
23.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
24.
When I print, the pages are smudged with ink. What should I do?
25.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
26.
Configure and use PC-FAX (CUPS) (Linux)
27.
I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
28.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
29.
How to identify your Operating System (OS).
30.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.