FAQs & Troubleshooting
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MFC-3240C
249 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
3.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
4.
I am having issues with the paper feed. What can I do?
5.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
6.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
7.
Scan and save a document in PDF format (Scan to File)
8.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
9.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
10.
Scan to Email does not work with Outlook2002, Outlook2003 or Outlook2007. What can I do?
11.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
12.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
13.
I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
14.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
15.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
16.
Paper size settings are unavailable when I print from OpenOffice (Linux)
17.
Change the printer driver settings (Windows/macOS)
18.
Functions supported in the Windows 7 built-in drivers
19.
Which E-mail packages are compatible with ControlCenter3?
20.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
21.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
22.
When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
23.
Cannot print after a Windows 10 update (June 2020)
24.
Send a fax using PC-FAX with LPD/LPRng (Linux)
25.
Pre-Required Procedures (Linux)
26.
The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
27.
The edge of glossy paper is smudged.
28.
How do I clear Machine Error 46?
29.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
30.
I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.