FAQs & Troubleshooting
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QL-820NWB
245 Results
1. 06/25/2025
What Android™ mobile application can I use?
2. 06/25/2025
What iOS mobile application can I use?
3. 04/03/2025
Can I directly operate my printer from a self-developed application software and print a label?
4. 01/24/2025
A security warning appears when accessing Web Based Management via HTTPS.
5. 11/28/2024
I cannot install the printer driver or print in Windows 11.
6. 11/19/2024
How do I connect my printer to the computer via Wi-Fi® using an access point? (Windows 11 24H2)
7. 10/15/2024
I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
8. 09/27/2024
Where can I find my Brother printer's serial number?
9. 09/17/2024
How do I uninstall the printer driver?
10. 08/19/2024
Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
11. 08/19/2024
How to identify the printer's firmware version
12. 08/19/2024
How do I transfer label or slip templates?
13. 07/23/2024
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
14. 05/30/2024
(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
15. 05/30/2024
(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
16. 05/30/2024
(Video) 2-color labels are not printed clearly from a Mac.
17. 05/30/2024
(Video) Lines appear in areas with a high red density level.
18. 05/30/2024
(Video) When printing solid red areas, the color may be uneven.
19. 05/30/2024
(Video) When I print many continuous labels, part of the label data is printed twice.
20. 05/30/2024
(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
21. 05/30/2024
(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
22. 05/30/2024
(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
23. 05/30/2024
(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
24. 05/30/2024
(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
25. 05/30/2024
(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
26. 05/30/2024
(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
27. 05/30/2024
(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
28. 05/30/2024
(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
29. 03/29/2024
(Video) The message "Cassette not installed" is displayed on the print monitor screen. What should I do?
30. 02/29/2024
(Video) When I print a long label or many labels continuously, printing suddenly stops.