FAQs & Troubleshooting
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HL-L5100DN
203 Results
61.
Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
62.
How to identify your Operating System (OS).
63.
Change the printer driver settings (Windows/macOS)
64.
Restrict the functions available on your Brother machine and the number of prints.
65.
What is the difference between the toner cartridge and the drum unit?
66.
Supported models of Universal Printer Driver for PCL
67.
Install BRAdmin Professional 3
68.
I cannot save a file downloaded from the Brother support website (For Windows)
69.
The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
70.
Which connection can I use to print from or scan to my device (Android™) using the Brother iPrint&Scan?
71.
A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
72.
Print both sides of paper or a booklet automatically
73.
I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
74.
Toner Low or Prepare New Toner Cartridge
75.
Secure Print (Windows®)
76.
When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
77.
Paper is Jammed in the Back of the Machine
78.
Print the Network Configuration Report
79.
I cannot install the driver when using the Driver Install Tool. (Linux)
80.
Change machine settings from your computer.
81.
Some error messages(i.e. ".NET Framework Initialization Error") appear on my PC(Windows XP), when I install the driver.
82.
Check the firmware version.
83.
"Offline" appears on the Status Monitor.
84.
What is the Network Shared printing?
85.
Discover the MAC address of the Brother network card
86.
Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
87.
The BRAdmin Professional software is not able to locate the Brother machine on my network.
88.
Faint
89.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
90.
Update the Driver or Firmware for your Brother machine