FAQs & Troubleshooting
![]() |
Popular |
![](/g/b/img/product/hl6050dn_all.jpg)
HL-6050DN
150 Results
1.
The printer status is Offline or Paused.
2.
"JAM REAR" error appears on the LCD. What should I do?
3.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
4.
What is the BRAdmin Professional software used for?
5.
"JAM DUPLEX" error appears on the LCD.
6.
Can I print from DOS applications?
7.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
8.
What driver package format is supported by my Linux distribution?
9.
Cannot print after a Windows 10 update (June 2020)
10.
Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
11.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
12.
How do I install the Optional Tray Unit? - For Europe and Asia/Oceania
13.
How do I disable the APIPA protocol?
14.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
15.
I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.
16.
When I print a PDF file in 2 in 1 mode, the printer prints dots after printing the first few pages. How do I stop this happening?
17.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
18.
How can I print envelopes?
19.
What is the Network Shared printing?
20.
I cannot print from my computer via USB.
21.
I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
22.
I cannot install Brother drivers on Debian 10 or later (Linux)
23.
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
24.
Windows 10 Support Information
25.
I cannot save a file downloaded from the Brother support website (For Windows)
26.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
27.
Download a file from the "Downloads" section and save it to Windows 8 computer.
28.
How to identify your Operating System (OS).
29.
I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
30.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)