FAQs & Troubleshooting
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HL-5040
167 Results
1.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
2.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
3.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
4.
The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
5.
How to identify your Operating System (OS).
6.
How do I factory reset the print server?
7.
What is Status Monitor and how can I turn it on?
8.
How do I perform a factory reset?
9.
What kind of paper can I use?
10.
What kind of barcodes can I print?
11.
Functions supported in the Windows 7 built-in drivers
12.
How to Wake-up the printer.
13.
What is the printable area per page?
14.
How do I install the Optional Tray Unit? - For Europe and Asia/Oceania
15.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
16.
My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
17.
I am unable to print from a client PC to a printer on a print server. (Linux)
18.
Windows 10 Support Information
19.
Does NC-2200w work with Windows Vista?
20.
I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
21.
When I connect the Brother machine to a USB hub, it doesn't work correctly.
22.
Uninstall the printer drivers (For Windows)
23.
How do I clear paper jams?
24.
White spots appear in areas of dense black printing.
25.
The downloaded driver's name is different from my machine's name. (Linux)
26.
All print jobs are aborted and nothing is printed. (Linux)
27.
I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
28.
Uninstall printer drivers (Linux)
29.
Delete print jobs from the print queue.
30.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)