FAQs & Troubleshooting
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FAX-1840C
156 Results
1.
When I print, the pages are smudged with ink. What should I do?
2.
How do I clear Machine Error 46?
3.
One or more of my colors are not printing (blank). What can I do?
4.
Why doesn't my Brother machine have a dial tone?
5.
Delete print jobs from the print queue.
6.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
7.
What does "NG" or "ERROR" on the Transmission Verification Report mean?
8.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
9.
I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
10.
I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
11.
How do I adjust the number of times my Brother machine rings before it answers?
12.
The Printer Driver doesn't show the resolution of my prints, what do the Driver settings mean in terms of resolution?
13.
The keys on the control panel do not respond.
14.
What is the "Station ID" and how do I set it?
15.
I cannot install Brother drivers on Debian 10 or later (Linux)
16.
What driver package format is supported by my Linux distribution?
17.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
18.
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
19.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
20.
Can I print from or scan to Android™ Smartphone?
21.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
22.
The printer status is Offline or Paused.
23.
Can I print using only the black ink cartridge when the Color cartridges have run out?
24.
My Brother machine has no power. What can I do?
25.
I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
26.
Where is the USB port on the machine? I can't find it on the back of the unit.
27.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
28.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
29.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
30.
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)