FAQs & Troubleshooting
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DCP-J152W
246 Results
1.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
2.
Can I print from and scan to iPhone, iPod touch and iPad?
3.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
4.
What is Brother iPrint&Scan?
5.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
6.
Print using only the black ink cartridge when the Color cartridges have run out.
7.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
8.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
9.
What driver package format is supported by my Linux distribution?
10.
Change the printer driver settings (Windows/macOS)
11.
Paper Jam
12.
Load envelopes
13.
Connect your Brother machine to your mobile device via a wireless router or access point.
14.
I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
15.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
16.
Load paper in the paper tray
17.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
18.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
19.
Protect your Brother machine against unauthorised access over the network
20.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
21.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
22.
Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
23.
The printer status is Offline or Paused.
24.
Can third party ink be used to refill the ink cartridges?
25.
Replace Ink
26.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
27.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
28.
Delete print jobs from the print queue.
29.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
30.
Locate files scanned with ControlCenter2 (For Macintosh)