FAQs & Troubleshooting
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DCP-9040CN
286 Results
1. 03/17/2023
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
2. 03/17/2023
I can print but cannot scan via network. (For Windows)
3. 03/17/2023
Open the "Scanners and Cameras" and Properties.
4. 02/15/2023
Delete print jobs from the print queue.
5. 02/14/2023
Scan and save a document in PDF format (Scan to File)
6. 02/14/2023
Configure or change the settings of the ControlCenter 2 or 3 scanning options
7. 02/14/2023
Scan a document in Windows 8 and Windows 10.
8. 02/14/2023
I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
9. 12/19/2022
Can I use non-Brother or third party supplies with the Brother machine?
10. 12/19/2022
I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
11. 12/13/2022
How to identify your Operating System (OS).
12. 11/16/2022
Paper size settings are unavailable when I print from OpenOffice (Linux)
13. 11/15/2022
Uninstall the drivers. (Mac OS X 10.2 - 10.4)
14. 10/31/2022
Which E-mail packages are compatible with ControlCenter3?
15. 10/31/2022
I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
16. 10/31/2022
I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
17. 10/12/2022
Scan a document into ScanSoft™ PaperPort™ 11SE
18. 10/12/2022
Can I print from DOS applications?
19. 10/11/2022
When I scan a document using ControlCenter, the scanned file size is too big.
20. 09/26/2022
When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
21. 09/20/2022
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
22. 09/12/2022
I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
23. 08/30/2022
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
24. 08/22/2022
Configure the Scan to Email Feature (Linux)
25. 08/09/2022
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
26. 08/08/2022
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
27. 08/03/2022
"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
28. 07/26/2022
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
29. 07/26/2022
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
30. 07/26/2022
Configure and use the Scan Key Tool (Linux)