FAQs & Troubleshooting
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DCP-7040
175 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Scan and save a document in PDF format (Scan to File)
3.
I still receive the error message "Replace Drum", "Drum End Soon", "Drum Near End", or "Drum Stop" after I replace the drum unit with a new one.
4.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
5.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
6.
How do I clean the drum unit?
7.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
8.
Delete print jobs from the print queue.
9.
The paper is skewed when it's printed.
10.
How do I clean white or black spots on printed documents?
11.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
12.
Can I print from or scan to Android™ Smartphone?
13.
Locate files scanned with ControlCenter2 (For Macintosh)
14.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
15.
Configure or change the settings of the ControlCenter 2 or 3 scanning options
16.
I cannot save a file downloaded from the Brother support website (For Windows)
17.
Can I use AirPrint with my Brother machine?
18.
A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
19.
Can I print from and scan to iPhone, iPod touch and iPad?
20.
Is my Brother machine compatible with Windows Vista?
21.
When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
22.
What is the recommended paper?
23.
I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
24.
"Offline" appears on the Status Monitor.
25.
Change the user interface of ControlCenter3
26.
When scanning a document to be copied, the LCD shows "OUT OF MEMORY". What should I do?
27.
Replace the drum unit.
28.
How do I clear vertical lines or streaks that appear in the copies I made?
29.
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
30.
"ControlCenter needs to be updated." - macOS 10.15 Catalina