FAQs & Troubleshooting
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DCP-560CN
232 Results
1. 06/05/2024
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
2. 01/31/2024
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
3. 08/10/2023
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
4. 06/27/2023
I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
5. 06/27/2023
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
6. 06/01/2023
Delete print jobs from the print queue.
7. 05/16/2023
I cannot print from my computer via USB.
8. 04/26/2023
I cannot print using my Brother machine on a wired network. (Windows/macOS)
9. 04/10/2023
The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
10. 03/27/2023
Install the built-in drivers (For Windows 8 and Windows 10)
11. 03/27/2023
Change the printer driver settings (Windows/macOS)
12. 03/27/2023
The printer status is Offline or Paused.
13. 03/24/2023
Open the Status Monitor
14. 03/17/2023
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
15. 03/17/2023
I can print but cannot scan via network. (For Windows)
16. 03/17/2023
Open the "Scanners and Cameras" and Properties.
17. 02/14/2023
Scan and save a document in PDF format (Scan to File)
18. 02/14/2023
Configure or change the settings of the ControlCenter 2 or 3 scanning options
19. 02/14/2023
I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
20. 02/14/2023
Scan a document in Windows 8 and Windows 10.
21. 12/19/2022
Can third party ink be used to refill the ink cartridges?
22. 12/13/2022
How to identify your Operating System (OS).
23. 11/16/2022
Paper size settings are unavailable when I print from OpenOffice (Linux)
24. 11/15/2022
Uninstall the drivers. (Mac OS X 10.2 - 10.4)
25. 10/31/2022
Which E-mail packages are compatible with ControlCenter3?
26. 10/31/2022
I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
27. 10/31/2022
I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
28. 10/11/2022
When I scan a document using ControlCenter, the scanned file size is too big.
29. 09/26/2022
When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
30. 09/20/2022
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?