FAQs & Troubleshooting
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DCP-185C
214 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Can I print from and scan to iPhone, iPod touch and iPad?
3.
Scan and save a document in PDF format (Scan to File)
4.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
5.
Replace Ink
6.
Can I print from or scan to Android™ Smartphone?
7.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
8.
Print using only the black ink cartridge when the Color cartridges have run out.
9.
Where is the USB port on the machine?
10.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)
11.
Configure scan settings without administrator privileges (Linux)
12.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
13.
The printer status is Offline or Paused.
14.
When I print or copy a document with fast mode, the printing is shifted too high on the paper.
15.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
16.
When I print, the pages are smudged with ink. What should I do?
17.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
18.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
19.
Paper Jam
20.
Print command (cupswrapper) (Linux)
21.
Delete print jobs from the print queue.
22.
I cannot find some option in the Printing preferences. (For Windows)
23.
The edge of glossy paper is smudged.
24.
Change the printer driver settings (Windows/macOS)
25.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
26.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
27.
Can third party ink be used to refill the ink cartridges?
28.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
29.
One or more of my colors are not printing (blank). What can I do?
30.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?