FAQs & Troubleshooting
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39 Results
1.
What is the default password for my BRAdmin, Remote Setup or Web Based Management?
2.
Set up your Brother machine on a wireless network. (Windows/macOS)
3.
Wireless LAN Error Codes
4.
Discover the MAC address of the Brother network card
5.
Reset the Network Settings to Factory Default
6.
I cannot install Brother drivers on Debian 10 or later (Linux)
7.
Wireless setup is requesting a WPS PIN to complete the setup
8.
Access Web Based Management
9.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
10.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
11.
Check the firmware version.
12.
Check your machine's IP Address or Node Name
13.
The scanning speed is slow when scanning from my machine. (Windows)
14.
What is the default password for my Brother machine?
15.
What driver package format is supported by my Linux distribution?
16.
Your Brother Machine Cannot Scan over the Network
17.
I cannot save a file downloaded from the Brother support website (For Windows)
18.
When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
19.
A security warning appears when accessing Web Based Management via HTTPS.
20.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
21.
Delete a network scanner entry. (Linux)
22.
Important points for specifying the scan area (Linux)
23.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
24.
Important points you need to confirm before configuring your Brother machine for a wireless network.
25.
Uninstall the drivers. (macOS 13 or greater)
26.
Uninstall the drivers. (macOS 10.14 - macOS 12)
27.
My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
28.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
29.
Your Brother machine cannot scan. / Scanning has stopped.
30.
I cannot install the scanner driver in Ubuntu 21.04. (Linux)