FAQs & Troubleshooting
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35 Results
1. 08/27/2024
Where can I download Brother iPrint&Scan application for Mac?
2. 06/27/2024
The scanning speed is slow when scanning from my machine. (Windows)
3. 02/28/2024
Uninstall the drivers. (macOS 13 or greater)
4. 02/15/2024
Uninstall the drivers. (macOS 10.14 - macOS 12)
5. 01/10/2024
What is the default password for my Brother machine?
6. 09/26/2023
My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
7. 06/23/2023
Your Brother Machine Cannot Scan over the Network
8. 06/06/2023
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
9. 06/06/2023
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
10. 03/20/2023
Reset the Network Settings to Factory Default
11. 12/13/2022
How to identify your Operating System (OS).
12. 08/22/2022
Configure the Scan to Email Feature (Linux)
13. 07/28/2022
Update the Driver or Firmware for your Brother machine
14. 06/23/2022
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
15. 05/30/2022
What is the default password for my BRAdmin, Remote Setup or Web Based Management?
16. 04/20/2022
Uninstall the Brother Software and Drivers (Windows)
17. 04/14/2022
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
18. 04/01/2022
(Video) Replace the Roller Kit
19. 03/24/2022
I cannot save a file downloaded from the Brother support website (For Windows)
20. 03/11/2022
Check the firmware version.
21. 03/11/2022
Access Web Based Management
22. 03/11/2022
Discover the MAC address of the Brother network card
23. 03/11/2022
Your Brother machine cannot scan. / Scanning has stopped.
24. 03/10/2022
Check your machine's IP Address or Node Name
25. 11/29/2021
A security warning appears when accessing Web Based Management via HTTPS.
26. 11/29/2021
When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
27. 10/12/2021
I cannot install Brother drivers on Debian 10 or later (Linux)
28. 07/29/2021
I cannot install the scanner driver in Ubuntu 21.04. (Linux)
29. 07/06/2020
Change the brscan5 scan settings using XSane (Linux)
30. 07/06/2020
Important points for specifying the scan area (Linux)