FAQs & Troubleshooting
Popular |
PT-9500PC
163 Results
1.
Where can I download the latest P-touch Editor for Mac?
2.
How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
3.
I cannot save a file downloaded from the Brother support website (For Windows)
4.
I have an occasional printing problem.
5.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
6.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
7.
Can I print from any software other than P-touch Editor? (for Windows)
8.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
9.
(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
10.
The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
11.
Where can I find my Brother printer's serial number?
12.
When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
13.
Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
14.
I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
15.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
16.
"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
17.
I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
18.
The top and base layers of the laminated tape are misaligned.
19.
How do I create a label using a template? (P-touch Editor 5.x for Windows)
20.
When I try to use the database function, an application error occurs.
21.
Printing is not possible. (USB connection)
22.
The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
23.
I can no longer print from my computer, even though I was able to print previously.
24.
How is the print head cleaning cassette used?
25.
The message "Appropriate cassette not installed." is displayed. What should I do?
26.
I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
27.
I do not know how to become a superuser in Ubuntu. (Linux®)
28.
I cannot print from RedHat or CentOS. (Linux®)
29.
Some of the print options in OpenOffice do not work. (Linux®)
30.
Uninstalling the printer drivers (Linux®)