FAQs & Troubleshooting
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111 Results
31.
How to identify your Operating System (OS).
32.
The LCD displays an error code when I use Web icon (Brother Web Connect).
33.
Duplex (two-sided) scan
34.
Discover the MAC address of the Brother network card
35.
Document Jam
36.
What types of card can I use for card authentication in Secure Function Lock and for registration in Shortcut?
37.
Scan and save a document in PDF format for Windows (Scan to File)
38.
I cannot install the scanner driver in Ubuntu 21.04. (Linux)
39.
"ControlCenter needs to be updated." - macOS 10.15 Catalina
40.
Install BRAdmin Professional 3
41.
Scan a document using Brother iPrint&Scan. (Windows, macOS)
42.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
43.
The "Scan to PC" LED indication is on or kind of zebra stripe appears on the machine's display when the machine is turned on.
44.
I cannot save a file downloaded from the Brother support website (For Windows)
45.
Changing scan settings in ControlCenter.
46.
Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
47.
Scan and save documents to the Android™ mobile devices using my Brother machine.
48.
Setting up the Web icon (Brother Web Connect) function.
49.
What is Brother Web Connect?
50.
A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
51.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
52.
Unable to Scan XX
53.
Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
54.
Clean the roller
55.
Unusable Device
56.
Out of Memory
57.
The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
58.
Set up your Brother machine on a wireless network.
59.
I cannot import the Address Book data exported from the other machines by using the "Web Based Management" or "Remote Setup Software" to my machine's address book.
60.
Can not scan a long document.