1. 02/15/2023

Install the built-in drivers (For Windows 8 and Windows 10)

2. 12/13/2022

How to identify your Operating System (OS).

3. 08/08/2022

The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.

4. 04/20/2022

The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.

5. 04/01/2022

Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.

6. 10/12/2021

I cannot install Brother drivers on Debian 10 or later (Linux)

7. 07/06/2020

What driver package format is supported by my Linux distribution?

8. 03/25/2016

The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.

9. 02/07/2014

PaperPort® is installed on my computer, however there are no PaperPort® print drivers installed.  What can I do?

10. 01/27/2014

I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?

11. 05/13/2013

How can I re-install the drivers?

12. 11/15/2011

I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?

13. 11/04/2011

How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?

14. 03/31/2010

When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. (USB interface, cable)

15. 07/07/2009

When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?

16. 11/21/2006

When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?

17. 10/03/2006

I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC. Why?

18. 07/25/2006

After I installed Sun JavaVM, some applications will not work correctly.

19. 09/12/2005

I can not install/uninstall the driver when a CompactFlash®, SmartMedia®, Memory Stick®, xD-Picture Card™,  Secure Digital™ card is installed into the media slot. What can I do?