MFC-J825DW FAQs & Troubleshooting MFC-J825DW Not your product? Sort by: Updated Date Popularity 3 Results 1. 07/14/2015 I still receive the error message "Paper Jam" after I removed the jammed paper. 2. 01/25/2012 Paper Jam 3. 06/24/2011 Document Jam Paper Feed / Paper Jam FAQs & Troubleshooting