HL-5470DW
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FAQs & Troubleshooting |
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HL-5470DW
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1. 09/26/2022
When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
2. 04/20/2022
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
3. 12/20/2018
When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
4. 11/08/2018
I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expect.
5. 03/25/2016
A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
6. 11/19/2014
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
7. 11/08/2011
I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.