PT-E550W FAQs & Troubleshooting PT-E550W Not your product? Sort by Updated Date Popularity 2 Results 1. 06/12/2023 The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows) 2. 12/06/2019 The tape color is not recognized. I get the error message "Tape color not recognized" when I install a tape cassette in the printer. P-touch Editor (Windows) FAQs & Troubleshooting