FAQs & Troubleshooting
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MFC-J6710DW
391 Results
1.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
Paper Jam
4.
Print using only the black ink cartridge when the Color cartridges have run out.
5.
Protect your Brother machine against unauthorised access over the network
6.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
7.
What is Brother iPrint&Scan?
8.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
9.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
10.
Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
11.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
12.
What driver package format is supported by my Linux distribution?
13.
How can I store a One Touch or Speed Dial number from my Brother machine's Caller ID History?
14.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
15.
I cannot print using my Brother machine on a wireless network (Mac)
16.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
17.
Delete print jobs from the print queue.
18.
How to identify your Operating System (OS).
19.
Discover the MAC address of the Brother network card
20.
I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
21.
I cannot install Brother drivers on Debian 10 or later (Linux)
22.
Enable the Brother machine's network interface.
23.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
24.
I cannot find some option in the Printing preferences. (For Windows)
25.
Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
26.
Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
27.
Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
28.
I cannot make borderless prints.
29.
I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
30.
Load A3 or ledger paper and program my Brother machine to print on it.