FAQs & Troubleshooting
Popular |
MFC-J5910DW
372 Results
1.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
2.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
3.
One or more of my colors are not printing (blank).
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
5.
Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
6.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
7.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
8.
How to identify your Operating System (OS).
9.
How do I load paper?
10.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
11.
Can I print from and scan to iPhone, iPod touch and iPad?
12.
Paper jams or ink trace (smudges) occur when feeding A3 paper.
13.
Where is the Auto 2-sided(Duplex) setting option in the driver for Mac OS X 10.3.x or greater?
14.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
15.
Delete print jobs from the print queue.
16.
Scan a document and e-mail it as an attachment. (For Windows) (video instructions available)
17.
Ink Low
18.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
19.
Connect your Brother machine to your mobile device via a wireless router or access point.
20.
The edge of glossy paper is smudged.
21.
Printer Locked
22.
When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
23.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
24.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
25.
I still receive the error message "Paper Jam" after I removed the jammed paper.
26.
Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
27.
The printer status is Offline or Paused.
28.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
29.
I cannot print over a network using the XML Paper Specification Printer Driver.
30.
Paper Jam