FAQs & Troubleshooting
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MFC-J2310
378 Results
1.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
3.
What driver package format is supported by my Linux distribution?
4.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
5.
Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
6.
Replace Ink
7.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
8.
I cannot save a file downloaded from the Brother support website (For Windows)
9.
I still receive the error message "Cover is Open" after I closed the scanner cover. (With Video Instructions)
10.
Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
11.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
12.
What is Brother Web Connect?
13.
Discover the MAC address of the Brother network card
14.
Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
15.
Paper Jam (With Video Instructions)
16.
Load paper in the paper tray.
17.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
18.
Printout is misaligned when using glossy papers or postcards.
19.
Print a web page from iPrint&Scan when using an Android™ mobile device.
20.
How to identify your Operating System (OS).
21.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
22.
Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
23.
Unable to Print 3X
24.
Store a Speed Dial number from my Brother machine's Caller ID History.
25.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
26.
Important points you need to confirm before configuring your Brother machine for a wireless network.
27.
Can I print from and scan to iPhone, iPod touch and iPad?
28.
I cannot print using my Brother machine on a wireless network (Windows)
29.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
30.
Delete print jobs from the print queue.